The shipment of this item is higher than the cost of the items. My items is still in Taif until now, I see that in the Tracking. I call ARAMEX about this complain for 8 times, and 5 times in online complaint, but the operators are always promising that tomorrow you can pickup your parcel in Jazan, they are number 1 liars. The items still on hold in ARAMEX Taif which is not my given address, which maybe this Taif address is more than 1000 kilometers from my address. I purchase this items from Hongkong last Jbut it didn't reach to my address or to me for more than 1 month until this date. I am still waiting for the reimbursement of the paid amount since 24 Augustġ Parcel Electronics items of SOLAR CONTROLLER with Tracking No. I am contacting you about my 2 canceled shipments of 24 August 2021Īttached 2 Aramex documents concerning the shipments and also 2 documents of PayPal corresponding to the payment Subject: RE: Reimbursement of cancelled shipment very late ….Įxternal email: avoid to open links or attachments unless sender is known and content is relevant.
Please make sure to keep this number in the subject field for all communications related to this request. Your request has been received by the customer service team who will contact you shortly for assistance.Ī reference number GSO/0921/8411 has been assigned to your case. On, at 14:56, Service Center - Global Customer Care wrote: We deeply value your relationship with Aramex and are committed to providing you with the highest level of service because we believe that our customers deserve the very best. We would like to kindly draw to your attention that your request has been sent to the concerned team in order to assist you at the earliest time possible. Unfortunately, we did not meet your expectations, and for that we apologize. Please accept our sincere apologies for the inconvenience you may have experienced and for the wrong information in the previous email.Īt Aramex, we take pride in ensuring that our customers are always satisfied. It’s really a shame and a bad behavior for a big company like you Now all Aramex contacts are saying sorry or nobody knows anytime but at the end the money is with you It was my mistake to trust you and to pay on line in advance Yes shipments were destroyed as you said because your company didn’t want to take them as they request invoices for old clothes that I don’t have and I believe yourself also you don’t keep all your invoices of old clothes and shoes
#WWW VISIT MYADDRESS ARAMEX COM HOW TO#
So I really don’t know how to do to get my money back from this big company….Īctually the problem is that you Aramex keep almost 1000 usd and nobody knows or reacting to give me solution and return my money. Lot of email exchange to get excuses and confused answers see some example below My shipment was cancelled and since then I am still waiting to be reimbursed When the employee came to take them he refused because I don’t have all invoices of my used clothes and shoes and also my old guitar On August 2021 I book and pay on line 1000 usd for one luggage a with usd clothes and shoes and one old guitar